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Privacy Policy

Privacy Policy for Dynamic Decor

Effective Date: 01/10/2024

Dynamic Decor ("we," "our," "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and UK Data Protection laws.

1. Information We Collect
We collect personal data to provide and improve our painting and decorating services. The information we may collect includes:

  • Personal Identification Data: Name, address, email, phone number, and other contact details.

  • Financial Data: Payment details, including bank account information or credit card information (when applicable).

  • Technical Data: IP addresses, browser type, and website usage information (through cookies and other tracking technologies).

  • Communication Data: Records of communications, including any inquiries or feedback submitted through our website, email, or phone.

     

2. How We Use Your Information
We use the personal data we collect for the following purposes:

  • To provide you with our painting and decorating services.

  • To process and manage payments.

  • To communicate with you, including responding to inquiries and providing updates on your project.

  • To improve our website and services based on user behavior and feedback.

  • To comply with legal obligations or respond to legal claims.

     

3. Legal Basis for Processing Your Data
We only process your personal data where we have a legal basis to do so, including:

  • Performance of a contract: To fulfill our obligations under the contract for services we provide to you.

  • Consent: Where you have given consent to process your data (e.g., for marketing purposes).

  • Legitimate interests: For operational purposes, such as improving our services and maintaining security.

  • Legal obligation: Where we are required to process your data to comply with the law.

     

4. Sharing Your Data
We do not sell or share your personal data with third parties, except:

  • With service providers and contractors who perform functions on our behalf (e.g., payment processors, IT support).

  • To comply with legal obligations or enforce our rights, including in cases of suspected fraud or to protect the safety of our website users.

     

5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. This period may vary depending on the type of data and legal requirements.


6. Your Rights
Under GDPR, you have the following rights concerning your personal data:

  • Right to access: You can request access to the personal data we hold about you.

  • Right to rectification: You can request corrections to any inaccurate or incomplete data.

  • Right to erasure ("Right to be forgotten"): You can request the deletion of your personal data in certain circumstances.

  • Right to restriction of processing: You can request the limitation of how we use your data.

  • Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

  • Right to object: You can object to certain types of data processing, including direct marketing.

  • Right to withdraw consent: Where we process your data based on consent, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].
7. Security of Your Data
We implement appropriate technical and organizational measures to safeguard your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and collect data about your browsing habits. For more details, please refer to our [Cookie Policy] (link to cookie policy).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.
10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please
contact us:
 

Email: hello@dynamicdecor.co.uk
Post: 14 Polmont Road, Falkirk, FK29QY
Phone: 07533024582


 

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